Shipping Policy
Shipping Policy
1. Shipping Methods and Times:
We offer standard and expedited shipping options for our customers. The shipping times and costs may vary depending on the destination and the selected shipping method. Please refer to the checkout page for estimated delivery times.
2. Order Processing Time:
Orders are typically processed within 1-2 business days after payment confirmation. During high volume periods, processing times may be slightly longer. We appreciate your patience.
3. Shipping Destinations:
We currently offer shipping within [list of countries or regions where you ship]. Unfortunately, we do not ship to P.O. boxes at this time.
4. Shipping Costs:
Shipping costs are calculated based on the total weight of the order, the shipping destination, and the selected shipping method. The shipping costs will be displayed during the checkout process before payment is made.
5. International Shipping:
For international orders, customers are responsible for any customs duties, taxes, or import fees imposed by the destination country. These charges are not included in the item price or shipping cost and are the buyer's responsibility.
6. Tracking Information:
Once your order has been shipped, you will receive a confirmation email with tracking information. You can use this information to track the status of your delivery.
7. Shipping Restrictions:
Some products may have shipping restrictions due to their size, weight, or contents. Please refer to the product description for any specific shipping restrictions.
8. Shipping Damage or Loss:
In the rare event that your order is damaged during shipping or lost in transit, please contact our customer service team immediately. We will work with you to resolve the issue as quickly as possible.
9. Returns and Exchanges:
For information on returns and exchanges, please refer to our [link to the returns policy].
10. Contact Us:
If you have any further questions about our shipping policy, please don't hesitate to contact our customer service team at [customer service khamraiservices@yahoo.com or phone 8158896763